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November 25, 2007
By Jack Price
A Business Plan for Crossroads
Colossians 1:11-20
In each generation, followers of Jesus face a similar
challenge. It is not what would Jesus do, but how will we
follow Jesus in our own time and circumstance.
Early Christians found God in the face of Jesus. They found meaning for their lives in the
teachings of Jesus. In the life of
Jesus, and through his death and their experience of his presence with them,
his first followers found victory over fear and death. They found peace and oneness with God. They found a clarity of purpose and came to
understand why they were alive -- what was their purpose and direction of their
lives.
Since that first generation, followers of Jesus have found
an essential need to return to basics.
Who are we? Where do we go to
follow Jesus here and now? In this
generation once again our task is to ask what was the meaning of Jesus’ life
and teaching? What does it mean for us
today?
The early Christian writer of the New Testament to the
Colossians gives us an inspiring image of life organized in Jesus. “In Christ, all things hold together.” In more contemporary and familiar language,
Christ was their vision. In Jesus, they
knew who they were and where they were going.
The Christ in whom “all things hold together” was the source of their
organization as the church.
Let us fast forward twenty centuries and a few thousand
miles to middle America in 2007, to Kansas
City.
Crossroads, like any other church, is a hybrid. We are both a mystical communion of saints
and also an organization. We have one
institutional foot in the world of ministry and one in the world of
business. Being a mystical communion in
the Spirit is what makes us church.
Institutional health, strength, and effectiveness are what enable us to
do the work of church – ministry.
So, one of the questions we face is this: “How can we organize ourselves in Jesus –
have Christ hold everything together – and still take care of our
responsibilities both to minister and to sustain our integrity as a small business? In other words, what do we need to do to have
the best chance to do the ministry we feel called to do as a faith
community? The bottom line is: how we will shape our approach to being
church so that we are Christ to each
other and to the world so that the results of our life together reflect the
visions and dreams that we desire – that are our greatest passion.
Last Sunday and through this week lots of dreams have been
shared and many visions offered in response to my invitation. These are statements of what we want to see
happen at Crossroads and through Crossroads.
They are very specific results of our being church and doing the work of
church as we envision it. Our goal is to
be church so that these results we envision and dream have the best chance of
becoming our results – the product of how we approach being church. Achieving this goal with these results will
take a good plan -- the right business
plan for us. We start with the with
the results we envision in the form of the seventeen statements of vision you
shared last Sunday. Then, we’ll work
backward -- back through a process to see what inputs are needed to result in
the desired outputs. It’s essentially a
business plan, but one that is organized in and held together by the Spirit of
Christ.
This idea of looking at our approach to being church using
the model of a business plan is a way of illustrating how intentional we need
to be in our planning. But my hope is
that it won’t just be a sermon illustration.
I hope that we will take what we share today and make it a step in
developing an actual business plan for this congregation to achieve the vision
we are beginning to see.
I’ve taken the liberty of grouping the seventeen statements
of vision into three broad categories.
These represent desired outputs
for our business, our congregational life and ministry. The categories are: outreach for growth, outreach for service,
and to improve what we offer. We need to
decide what is needed for results we want.
What do we need to do to reach people who will then become
part of Crossroads
Church? This includes people who have been rejected
or hurt by the Christian Church. It
includes people who want a place where they can ask their deepest questions and
seek the answers that are right for them.
How do we reach these people? (responses) We reach them with publicity and by offering
programs that raise our level of visibility.
We reach them when people in our congregation invite people outside our
congregation. Of course, a lot of
publicity and programming requires money.
What do we need to do to touch more people with ministries
of service and social justice? This
includes people around us in this community, those who are or might become part
of this church, and people who in other places whom most of us might never meet
personally. It includes people who will
benefit from social and systemic reforms we help bring about. How do we touch more people? (responses) We touch them through people here who feel
called to serve, by helping them clarify their sense of call and supporting
them to act on it. We touch them by
committing ourselves to grow spiritually and to act in our lives based on that
spiritual growth. We touch them through
tangible financial support of ministry.
What do we need to do to improve what we offer here -- our
programs and our facilities? This
includes continuing to be creative and life-giving with how we worship, learn,
minister, and live together as church.
We need to make it possible for more people to participate in church as
we experience it at Crossroads. We need
to support our vision for being church with the money that is needed to upgrade
this facility and the money that is needed to support the programs that will
effect peoples’ lives.
The vision we see for Crossroads Church is not an end in itself. The quality of our programs, our outreach in
service, and our growth is not the ultimate purpose for our existence as a
faith community. The bottom-line vision
for Crossroads Church is that we are a means to an
end. The purpose of Crossroads Church,
our ministry, and our life together is to produce transformed people who will
change the world in partnership with the Spirit and according to the vision we
perceive in Jesus. This is who we are and
where I see us going.
Two of the key ingredients we need
to be successful in making our vision for Crossroads Church
become tangible and visible are people and money. That brings us back to this idea that this
church is also a business. To get people
and money, any business needs to pay attention to three components: marketing, sales, and product. What would you say is our product? (sharing
about our product?) You would
correct in seeing our product as including worship, learning experiences, small
group support, social justice work including involvement in MORE2, musical
theatre and drama, and others. Again, I
suggest that our primary product is transformed people who will change the
world.
What about sales? That is the means for helping people
transition from “just visiting” to being involved and committed. It happens as old folks connect with new
folks and that wonderful gift of hospitality that is very strong in this
community is shared freely. It happens
as people develop new relationships or find something meaningful and life
giving in small groups, worship, and Sunday School. Participation in a Seeing Yourself @
Crossroads session often marks the decision of people to move from just
visiting to being more committed and involved.
Finally, or actually initially,
marketing is that means of first contact with people. It is touching people and allowing them to
begin to touch this congregation.
Hopefully, there will be follow-up contacts and a developing interest
and people begin to see a place here that meets some of their deepest
needs. It might lead to someone actually
visiting us for worship or it might begin with someone attending an event we
sponsor.
We will need to touch a lot of
people so that some will stay and eventually become involved and
committed. If as many as half of those
who visit us for worship come to participate in other aspects of our church’s
life, and if half of those eventually become involved and committed here, then
we need to have four visitors for every involved and committed member we
want. To reach our stated congregational
goal of ten percent growth, that would be an increase of fourteen or fifteen
people who are involved and committed at Crossroads. That means we need to have about sixty
visitors a year – just over one per week.
That doesn’t sound too hard, does it?
The upcoming Advent-Christmas season is a great time to invite people to
visit.
What about money? With an average household at Crossroads
giving close to $3000.00 annually (based on general fund giving divided by the
number of households), the amount of additional income we need to do what we
are trying to do as church will be a matter of how many new households, giving
at the congregational average, are needed.
It can also include finding a way to increase the average giving per
household. If we need an additional $50,000 per year, that means we need an additional
sixteen or seventeen average giving households or combination of new households
and current households giving at an increased level.
You can see how that works. There is a premium on finding ways to touch
and invite people. It is important for
us to invest time, energy, and money in getting the word out. It is vital for those of us who believe in
how we do church to invite others. The
business side to church is very important.
Thinking of what we do here using the images of marketing, sales, and
product can be very helpful. Seeing what
we are trying to achieve in terms of business goals does not make them unworthy
goals. This is definitely part of the
picture of being church -- exercising good stewardship of people, money, and
vision.
The most important output or result
of our church is people transformed within who are living out your faith in the
world. We are being successful as the church of Jesus when you and I, in the living of
lives, are showing the face of Jesus, sharing the love of God, and growing up
in the Spirit. The season of Advent
begins next Sunday. As you and I prepare
for Advent, we need to consider seriously how the life and teaching of Jesus
changed everything. How will you and I
-- Crossroads Church -- follow Jesus here and
now? How will we transform the world
with the love of God?
I invite you to join me and work at
the business side of our church – improve our product, our sales, and our
marketing. Let’s work in very practical
ways to make the results of our visions become the natural outgrowth of our
church. Join me as well in taking our
place within the mystical community – the communion of all saints – by
confessing to each other and to the world that we all live within God – that we
are connected with all life through God’s Spirit. And let us live each day like we really
believe it!
Questions for
Reflection
What do you see as the essential meaning and message of
Jesus?
How do you plan to follow Jesus here and now?
In what ways do you see yourself in the process of
transformation now?
What transformation do you want to see in your life?
As a transformed/transforming person, how will you change
the world?
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